Launched in weeks
Not months — with minimal staff disruption.
Practice-level customization
Reflecting VBC workflows and senior patient needs.
Reduced administrative burden
On front-desk staff across multiple locations.
Improved outreach consistency
For recall, wellness visits, and care gap closure.
Aegis Medical Group serves a senior and value-based care population across 25+ locations in Central Florida, Delivering both primary and specialty care. For this patient demographic, access isn't just a convenience — it directly impacts health outcomes, care gap closure, and reimbursement.
Their existing outreach and scheduling workflows were largely manual, placing a heavy burden on front-desk and operations staff. With a growing patient panel and limited administrative capacity, Aegis needed a way to scale patient communications without sacrificing the personal, high-touch experience their population requires.
Aegis partnered with Parakeet Health to deploy conversational AI agents across their patient access workflows.What set the engagement apart was the depth of collaboration — Parakeet worked directly with the Aegis operations team to co-design an AI agent tailored to their patient needs, practice-specific business rules, and care model.
The platform launched at the first clinic in a matter of weeks, integrating with their existing EHR and scheduling infrastructure. The AI agents handled outbound recall, appointment scheduling, and patient inquiries — all customized at the practice level to reflect the language, protocols, and sensitivity required for a senior- focused population.
When your AI partner is paid for performance, results follow. Parakeet Health's pay-for-performance model means you only pay for booked appointments, resolved interactions, and call center time saved. No software seats. No vanity metrics. Book a demo to see how our healthcare-native platform can deliver measurable ROI for your organization.