Parakeet Health - AI Patient Engagement Platform

🎉 Parakeet Health raises new funding to improve patient access Learn More

Automate inbound and outbound calls and text with AI

Our AI contact center agent answers your phones, makes calls, and replies to text messages so you don't have to. Fully automate repetitive admin tasks like appointment scheduling, referral management, and general inquiries through calls and text.

Get in touch

Integrates with your system

And dozens more…

CHALLENGES

Struggling to keep up with your phone lines?

Staffing shortages

Burnout and high turnover

Abandoned calls

Long hold times

Expensive training costs

Inconsistent caller experiences

FEATURES

Let our AI agent help with patient communcations

Get more patients and reduce admin costs by automating repetitive contact center tasks. Prove ROI in 3 months by leveraging similar technologies behind ChatGPT.

Schedules appointments

Our agent can schedule, reschedule, or cancel appointments. It integrates directly with your EHR/Practice Management System so no human intervention is needed.

Manages referrals

Calling and following up with inbound referrals is tedious. Our AI agent will call patients and get them scheduled — increasing visits and revenue.

Backfills cancellations

Minimize gaps in provider schedules. Our agent will automatically call waitlisted patients to fill last-minute cancellations.

2-way text messaging

Offer patients texting capabilities. Our AI agent will answer incoming SMS text messages. Your staff can send and reply any time too.

Answers FAQs

Insurance questions, pricing, procedure information? Our agent ingests your knowledge base and continuously self-updates.

Available 24/7

Patients call at all times of the day. Stop missing calls because no one is staffed. Meet patients on their schedule. Any day, any time.

ROI

Answer more calls
while lowering your costs

Provide accurate & consistent service for all inbound calls. Answer every call and reduce no-shows. You'll be able to increase revenue while decreasing contact center operating costs by up to 60%.

-60%

Call center operations costs

+42%

Calls answered

-51%

Patient acquisition costs

360%

ROI within 6 months

TESTIMONIALS

Dr. Parinita Amin

CEO

"By streamlining processes like appointment scheduling, reminders, and follow-ups, we can provide a more efficient and seamless experience for our patients.

This technology not only enhances the operational side of our practice but also ensures that patients receive the timely, personalized attention they deserve.

Dr. June Y. Zhang
Physician & Partner
South Bay Allergy and Asthma Group
“IVRs are stone age technology.

Parakeet Health's AI agent ensures patients can access care around the clock, providing answers and support whenever needed — tremendously improving patient satisfaction and practice efficiency."
Suzette Lopez
Clinic Supervisor
Pacific Coast Dermatology & Wellness Center
"Since we started using Parakeet Health, we've seen a remarkable improvement in handling call volumes and response times. It's a game-changer for operational efficiency in healthcare."
Nisha Krishnaiah
CEO & Founder
Aesthetic Dentistry of Noe Valley
"Parakeet Health empowers practices to manage patient interactions more efficiently, ensuring that every call is answered promptly and professionally. It's an invaluable tool for improving patient care."

Dr. June Y. Zhang
Physician & Partner
South Bay Allergy and Asthma Group
“IVRs are stone age technology.

Parakeet Health's AI agent ensures patients can access care around the clock, providing answers and support whenever needed — tremendously improving patient satisfaction and practice efficiency."
Suzette Lopez
Clinic Supervisor
Pacific Coast Dermatology & Wellness Center
"Since we started using Parakeet Health, we've seen a remarkable improvement in handling call volumes and response times. It's a game-changer for operational efficiency in healthcare."
Nisha Krishnaiah
CEO & Founder
Aesthetic Dentistry of Noe Valley
"Parakeet Health empowers practices to manage patient interactions more efficiently, ensuring that every call is answered promptly and professionally. It's an invaluable tool for improving patient care."

Dr. June Y. Zhang
Physician & Partner
South Bay Allergy and Asthma Group
“IVRs are stone age technology.

Parakeet Health's AI agent ensures patients can access care around the clock, providing answers and support whenever needed — tremendously improving patient satisfaction and practice efficiency."
Suzette Lopez
Clinic Supervisor
Pacific Coast Dermatology & Wellness Center
"Since we started using Parakeet Health, we've seen a remarkable improvement in handling call volumes and response times. It's a game-changer for operational efficiency in healthcare."
Nisha Krishnaiah
CEO & Founder
Aesthetic Dentistry of Noe Valley
"Parakeet Health empowers practices to manage patient interactions more efficiently, ensuring that every call is answered promptly and professionally. It's an invaluable tool for improving patient care."

Kiley Johnson

Chief Clinical Officer

Genome Medical

"By leveraging voice AI technology from Parakeet Health, we can streamline patient referrals, making it easier for individuals to access our genetic services quickly and efficiently."

Dr. Shaheen Khosla

CEO and Founder

Pacific Coast Dermatology and Wellness

"Parakeet Health has seamlessly integrated into our daily operations, handling appointments and patient questions with unmatched precision."

Dr. June Zhang

Physician & Partner

South Bay Allergy and Asthma Group

"Parakeet Health's AI agent ensures patients can access care around the clock, providing answers and support whenever needed — tremendously improving patient satisfaction and practice efficiency."