Parakeet Health - AI Contact Center

Conversational AI agent for healthcare contact centers

Our AI call center agent answers your phones so you don't have to. Automate appointment scheduling, billing issues, and answering general questions — with consistent, exceptional customer service.

Get in touch

Integrates with your system

And many more…

CHALLENGES

Struggling to keep up with your phone lines?

Staffing shortages

Burnout and high turnover

Abandoned calls

Long hold times

Expensive training costs

Inconsistent caller experiences

FEATURES

Let our AI agent answer your phone calls

Parakeet Health can help automate repetitive call center tasks and prove ROI in 3 months by leveraging similar technologies behind ChatGPT

Schedules appointments

Our agent can schedule, reschedule, or cancel appointments. It integrates directly with your EHR/PMS so no human intervention is needed.

Answers FAQs

Insurance questions, pricing, procedure information? Our agent ingests your knowledge base and continuously self-updates.

Collects payments

Answer billing questions and collect payments. Callers can pay over the phone or receive a text message to pay online.

Available 24/7

Patients call at all times of the day. Stop missing calls because no one is staffed. Meet patients on their schedule any day, any time.

Intelligent call reminders

Don't just play pre-recorded messages, our agent will answer any questions and address any scheduling issues during the reminder call.

Actionable analytics

Understand at scale why patients are calling so you're best informed how to run your organization.

TESTIMONIALS

Dr. Shaheen Khosla

CEO and Founder

"Parakeet Health has seamlessly integrated into our daily operations, handling appointments and patient questions with unmatched precision.

Every innovative practice will be using them in 3 years."

Dr. June Y. Zhang
Physician & Partner
South Bay Allergy and Asthma Group
“IVRs are stone age technology.

Parakeet Health's AI agent ensures patients can access care around the clock, providing answers and support whenever needed — tremendously improving patient satisfaction and practice efficiency."
Suzette Lopez
Clinic Supervisor
Pacific Coast Dermatology & Wellness Center
"Since we started using Parakeet Health, we've seen a remarkable improvement in handling call volumes and response times. It's a game-changer for operational efficiency in healthcare."
Nisha Krishnaiah
CEO & Founder
Aesthetic Dentistry of Noe Valley
"Parakeet Health empowers practices to manage patient interactions more efficiently, ensuring that every call is answered promptly and professionally. It's an invaluable tool for improving patient care."

Dr. June Y. Zhang
Physician & Partner
South Bay Allergy and Asthma Group
“IVRs are stone age technology.

Parakeet Health's AI agent ensures patients can access care around the clock, providing answers and support whenever needed — tremendously improving patient satisfaction and practice efficiency."
Suzette Lopez
Clinic Supervisor
Pacific Coast Dermatology & Wellness Center
"Since we started using Parakeet Health, we've seen a remarkable improvement in handling call volumes and response times. It's a game-changer for operational efficiency in healthcare."
Nisha Krishnaiah
CEO & Founder
Aesthetic Dentistry of Noe Valley
"Parakeet Health empowers practices to manage patient interactions more efficiently, ensuring that every call is answered promptly and professionally. It's an invaluable tool for improving patient care."

Dr. June Y. Zhang
Physician & Partner
South Bay Allergy and Asthma Group
“IVRs are stone age technology.

Parakeet Health's AI agent ensures patients can access care around the clock, providing answers and support whenever needed — tremendously improving patient satisfaction and practice efficiency."
Suzette Lopez
Clinic Supervisor
Pacific Coast Dermatology & Wellness Center
"Since we started using Parakeet Health, we've seen a remarkable improvement in handling call volumes and response times. It's a game-changer for operational efficiency in healthcare."
Nisha Krishnaiah
CEO & Founder
Aesthetic Dentistry of Noe Valley
"Parakeet Health empowers practices to manage patient interactions more efficiently, ensuring that every call is answered promptly and professionally. It's an invaluable tool for improving patient care."

Dr. June Zhang

Physician & Partner

South Bay Allergy and Asthma Group

“IVRs are stone age technology.

Parakeet Health's AI agent ensures patients can access care around the clock, providing answers and support whenever needed — tremendously improving patient satisfaction and practice efficiency."

Suzette Lopez

Clinic Supervisor

Pacific Coast Dermatology & Wellness Center

"Since we started using Parakeet Health, we've seen a remarkable improvement in handling call volumes and response times. It's a game-changer for operational efficiency in healthcare."

Dr. Nisha Krishnaiah

CEO and Founder

Aesthetic Dentistry of Noe Valley

"Parakeet Health enables practices to manage patient interactions more efficiently, ensuring that every call is answered promptly and professionally. It's an invaluable tool for improving patient care."

ROI

Answer more calls
while lowering your costs

Provide accurate & consistent service for all inbound calls. Answer every call and reduce no-shows. You'll be able to increase revenue while decreasing contact center operating costs by up to 60%.